Our Services ~ OPI
Over-The-Phone (OPI) Interpreting for Foreign Language
OPI ~ Over-the-phone interpretation serves as a crucial tool to fully communicate without misinterpretation. With OPI, organizations improve communication with diverse communities, decrease wait times and miscommunications. OPI is an effective way to boost language access, increase productivity, and improve community interactions.
We provide over 17,000 Qualified HIPAA-, FERPA- and GLBA-versed Interpreters with our OPI service, to foster understanding and make it easier for many cultures to communicate smoothly and effectively.
OPI provides quick connection during emergencies (versus waiting for an on-site interpreter to make it to the scene).
Silent Partner provides a reliable, cost-effective solution for your language services needs, making it easy to connect individuals with Limited English Proficiency (LEP) with our interpreters who are fluent in more than 300 languages 24/7/365.
Executive Order 13166
Executive Order 13166 applies to organizations that receive federal funds (like SNAP or WIC). It requires meaningful access for individuals with limited English proficiency.
Connect to an interpreter in less than 30 seconds by voice or video via the web, our mobile app or phone. You can even invite additional parties to join a call at the touch of a button at no additional cost.
Our Services ~ VRI
Video Remote Interpreting (VRI) for Deaf and Hard-of-Hearing
VRI ~ Video-Remote-Interpreting has transformed the landscape of the language services industry. Unlike phone interpretation, which primarily benefits hearing individuals, VRI allows members of the Deaf and Hard-of-Hearing community to reach an ASL interpreter and access public services easily.
With video remote interpreting, face to face visibility can reduce miscommunication and add a more personal connection. VRI also provides fast connection times, so users can begin communication immediately.
Our VRI solution complies with the requirements established under the Americans with Disabilities (ADA) act.
VRI is a safe and dependable option, with secure end-to-end encryption ensuring that confidential information is secured.
The user-friendly features include high-definition video and audio, real-time document sharing, and programmable interpretation settings. This makes it simple for clients to speak with their interpreters in many contexts, such as a business meeting, medical consultation, law enforcement situation or any customer interaction.